Registering a new product code/barcode/GTIN

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1. What do the terms product code and barcode mean?
* Product code is a unique identifier, GTIN, used in barcodes.
* Barcode is a machine-readable information carrier that provides a unique identification when scanning a package. The term is used for both one-dimensional linear barcodes (e.g., EAN-13) and two-dimensional barcodes (e.g., 2D DataMatrix).
* GTIN^TM (Global Trade Item number) is an international unique identifier used in commerce and issued by GS1.
* For further information, see the Industry standard for product codes.

2. How to register a new product code for a Consumer Unit?
    * Note that article number, product name and quantity must be unchanged.
    * Log in to farmalogg.no.
    * Select Product codes at the blue menu line and then Product code Consumer Unit.
    * Use the search field to find the product that has received a new product code and click Select.
    * Click Register product code Consumer Unit.
    * Fill in the field Product code Consumer Unit.
    * Upload the required documentation (see point 4).
    * Documentation that is uploaded at farmalogg.no will only be available to the company that submits this documentation and to Farmalogg.

3. How to register product code for inner pack?
    * Product codes for inner packs is only possible for medicines, enteral nutrition and food supplements.
    * Log in to farmalogg.no.
    * Select Product codes at the blue menu line and then Product code Inner Pack.
    * Use the search field to find the product that has a product code/barcode on its inner pack and click Select.
    * Find the package/product code in the table that has inner packaging with a product code and press +.
    * Fill in the field:
       Specify product code Inner Pack
       Specify package size/quantity Inner Pack
       Number of Inner Packs
    * Upload the required documentation (see point 4).
    * Documentation that is uploaded at farmalogg.no will only be available to the company that submits this documentation and to Farmalogg.

4. What documentation is required?
* Requirements for documentation of commodities.
* Requirements for documentation of medicines.

5. How many product codes can be registered to a single article number
* An unlimited number of product codes can be registered to an article number.

6. What do I do when there is the same product code on the Consumer Unit and the inner pack?
* When the ratio between Consumer Unit and inner pack is 1:1 (e.g., a box contains only one vial), according to the GS1 standard, there can be the same product code on the Consumer Unit and the inner pack.
* On farmalogg.no, the product code is registered as product code Consumer Unit, but the package level is set as primary level to indicate that the product code is stated on the package closest to the medicinal product.
* When registering a new product, you should enter the product code only as the Consumer Unit product code, and at the same time indicate in the comment field at the bottom of the page that the product code is the same for both the Consumer Unit and the inner pack. Farmalogg will specify the packaging level as the primary level during case processing.
* If the product code has already been registered with the packaging level set to secondary level, please notify us by e-mail and we will change it to primary level.
* The product code for the inner pack must be documented with a mock-up of the label where the product code is visible, either in a machine-readable 2D code or included as a comment. This applies both when registering a new product and when requesting a change of packaging level for an existing product code.

7. Why is it not possible to register product code for inner pack?
* The product code for an inner pack can only be registered if the Consumer Unit already is applied with a product code.
* It is not possible to register a product code to an inner pack if the selected package/product code already is registered with an inner pack product code.
* If the Consumer Unit contains multiple inner packages with different packaging levels, and there is only a product code on the outer packageing and the smallest package, contact Farmalogg as the packaging levels needs to be manually adjusted.
* It is not possible to register a product code inner pack if the packaging level for the selected package/product code is the primary level. In this case, contact Farmalogg.

If your question was not answered, please contact Farmalogg by email.