1. How to access to Farmalogg.no?
* You must be created as a new user with relevant user roles by the company’s main contact. Farmalogg can exceptionally create a new user if the main contact is not available.
* If the company is not registered at Farmalogg.no from earlier, select Register new company.
The one who register the company will automatically be set as the main contact.
* Contact Farmalogg in order to find out if the company is registered form earlier and/or who the main contact is.
2. How to change password?
* Log in to Farmalogg.no.
* Go to My page – My profile.
* Select Edit, next Change password.
* Type new password.
* Exit with Save.
3. Password change requirement
* It is required to change your password once a year, and an email notification is sent when it has been 11 months since you last changed your password.
* If you don't change your password within the deadline (one month after the notification), your user account will be automatically deactivated and you will not be able to log in to Farmalogg.no.
* If your user is deactivated, please contact the main contact on behalf of your company who can activate your user, see paragraph 5d.
4. How to change contact information?
* Log in to Farmalogg.no.
* Go to My page – My profile.
* Select Edit.
* The following information can be changed:
- Phone number
- Password, see paragraph. 2.
* If changes to your name or email address is needed, send an email with the requested changes to Farmalogg.
* It is not possible to change username.
* It is not possible to transfer a user to another person by changing name and email address, in stead a new user must be created by the main contact.
5. How to change company information and/or main contact?
* Send an email with changes to Farmalogg.
6. Information for the main contact:
a) How to create a new user?
* Log in to Farmalogg.no.
* Go to My page – Contact list.
* Select Create new user below the contact list.
* Fill in name,email address and alternatively phone number.
* The user name can be changed if this already is being used (see paragraph b).
* Appropriate user roles must be assigned (product submitter, batch contact and/or batch submitter).
* Exit with Save.
* Email with link to activation is sent directly to the new user who creates password itself.
b) Can one person be a user on behalf of several companies?
* Yes, but it must be created an own user for each of the companies by the main contacts.
* Email address and password can be the same, but the user name must differ.
c) How to change user roles?
* Log in to Farmalogg.no.
* Go to My page – Contact list.
* Click on the pencil icon for the user that shall be changed.
* Tick appropriate user roles (product submitter, batch contact and/or batch submitter).
* Exit with Save.
* If you change your own user roles, you have to log in again for the changes to take effect.
d) How to deactivate/activate a user?
* Log in to Farmalogg.no.
* Go to My page – Contact list.
* If the user is deactivated, you need to tick Show all in order for the user to be visible in the contact list.
* Click on the pencil icon for the user that shall be deactivated/activated.
* Select Deactivate alternatively Activate.
* Exit with Save.
Did you not get answer to your question? Send an email to Farmalogg.