FAQ

Frequently asked questions (FAQ)

Enrollment of new product
1. How to register a product?
2. What does Register a product line entail?
3. How long is the case processing time?
4. When will the product be available in Vareregisteret in the pharmacies?

Change of product
1. How to change a product?
2. How to change status on a product?
3. How to delete a product?

Registering a new product code/barcode
1. How to register a new product code for a Consumer Unit?
2. How to register product code for inner pack?
3. What documentation is required?
4. How many product codes can be registered to a single article number?
5. Why is it not possible to register product code for inner pack?
6. What do the terms product code and barcode mean?


Changing a product code/barcode
1. How to change a product code?
2. How to delete a product code?
3. Should product codes that are not printed on the package be removed?


Registration of batch certificate for medicines with marketing authorisation (MA)
1. How to register batch certificate?
2. What does the error message Invalid article number mean?
3. Why is it not possible to upload the batch certificate?
4. What if the batch is released for another country?

Change of batch information
1. How to change batch information?
2. How to delete a batch registration?

Company and user information
1. How to access to VareWeb?
2. How to change your password?
3. How to change company information and/or main contact?
4. Information for the main contact:
    a) How to create a new user?
    b) Can one person be a user on behalf of several companies?
    c) How to change user roles?
    d) How to deactivate/activate a user?

 

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